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IT Support Specialist
Niyat IT and Consultancy · Addis Ababa
THE ROLE
Keep our business running smoothly by providing top-tier technical support to our teams.
EmploymentFull-time
LocationAddis Ababa
TeamInternal IT Support
WHAT YOU WILL DO
Be the first line of defense against technical disruptions.
Resolve IT issues.
Provide prompt and effective technical support to employees across the organization.
Maintain hardware.
Configure, deploy, and maintain company laptops, desktops, and peripherals.
Manage software.
Install and update software applications, ensuring compliance with security policies.
Document solutions.
Create and maintain knowledge base articles to help users troubleshoot common problems.